Support Center +91 892 117 1494
Get in touch
- +91 892 1171 494
- contact@firecodex.com
- #198, 2nd Floor, CMH Road, Indiranagar, Bangalore 560038
Shipping & Delivery Statement
Last Updated: November 01, 2023
Thank you for choosing Firecodex! This Shipping and Delivery Statement outlines our policies regarding the delivery of our products and services.
1. Digital Products & Services
At Firecodex, we primarily offer digital products and services. This means that there are no physical shipments involved. Upon the completion of your purchase, you will receive access to the digital products or services through the email address you provided during the checkout process.
2. Delivery Timeframe
For digital products, delivery is instantaneous upon successful payment. You will receive an email with instructions on how to access and download your purchased items or information on how to activate the service.
3. Support & Assistance
If you encounter any issues with the delivery of your digital products or services, or if you have any questions, our customer support team is ready to assist you. Please contact us at contact@firecodex.com for prompt and helpful assistance.
4. Physical Goods (if applicable)
In the rare event that physical goods are associated with your purchase (e.g., merchandise, hardware), we will provide clear information about the estimated shipping timeframes during the checkout process. The delivery times may vary based on your location and shipping method selected.
5. Shipping Costs (if applicable)
For physical goods, shipping costs will be clearly communicated during the checkout process. Any applicable taxes, customs duties, or fees associated with the shipment of physical goods will also be outlined before the completion of your purchase.
6. Order Tracking (if applicable)
If order tracking is available for your purchase, you will receive tracking information via email to monitor the status and location of your shipment.
7. Contact Information
If you have any questions or concerns about the shipping and delivery process, please contact our customer support team at contact@firecodex.com or +91 8921171494.
8. Changes to This Statement
Firecodex reserves the right to update or modify this Shipping and Delivery Statement at any time. Any changes will be effective immediately upon posting the updated Statement on our website.
Thank you for choosing Firecodex! We appreciate your business.